Is your studio shop open?
We're open for contactless pick-ups on Fridays from 11:00 - 4:00. Please note that masks are mandatory in the building at all times.
Are your products available in shops?
You can find Northlore at independently owned shops, galleries, and spas across North America.
Email us at email@example.com to find out if there's a stockist in your city or to let us know somewhere you'd like to see the products.
How long does shipping take?
Priority 1-2 business days
Xpress Post 1-3 business days
Expedited 1-7 business days
Xpress Post 2-3 business days
Expedited 3-11 business days
Please note that Canada Post is currently shipping with delays due to covid-19.
What’s the shelf life of the products?
We source raw, food grade ingredients so you can benefit from their active properties. Because we don't use synthetic preservatives it's best to use your Northlore products within 12 months for optimum results.
To maintain shelf stability we use natural preservatives such as grapefruit seed extract, aspen bark extract, vitamin e, and radish root ferment. In the rare case that your product has not maintained its freshness, please get in touch and we'll help you out.
Where do your ingredients come from?
We responsibly wildcraft and source our herbs directly from local farmers. The rest of our ingredients are sourced from ethical, fair-trade suppliers and cooperatives. We choose to support BIPOC and women owned businesses whenever possible.
Where are your products made?
We make everything in small batches using various folk methods such as drying, distilling and infusing in our warehouse studio, located in the historic Exchange District of Winnipeg, Manitoba.